INFORMATION TECHNOLOGY
Information Technology
Infinity Advanced Technology solutions PLC (formerly known as Boston Consulting) provides a complete portfolio of services tailored to its clients’ businesses and IT needs for today while catering for the future. Using our core areas of expertise in consulting, implementing business critical data center, Network/security, PACS and RIS Implementation, Banking solution implementation, training and support, we enable our clients to maximize their competitive advantage. The number of successful implementations support that we continue to provide at various client sites over the past several years have helped us develop a good reputation in this highly competitive market place.
Infinity’s Experiences
We provide IT Consultancy, PACS and RIS solution, Technology Solution Design, Banking solutions, ERP, CRM, Audit, IT infrastructure implementation and Support Services to various industries. We help our clients to meet the challenge of implementing and growing a secure, scalable and reliable enterprise infrastructure platform. Believing that by giving the best consultancy, using the most appropriate technologies, giving absolute commitment to the customer satisfaction, we can help our clients to develop and become more successful in their business. We are highly client-oriented and quality-conscious. Our customer base is made up of a broad range of organizations across a wide range of industry sectors. Since each organization has unique business needs, we specifically design tailored solutions for our clients. Majority of our clients are from Financial, healthcare and Governmental sectors.
Our services
- PACS: Picture archiving and communication system
- RIS: Radiological information system
- CRM: Customer relationship management
- ERP: Enterprise resource planning
- Audit software
- IT Infrastructure solutions
- Collaborations
- Digital signage
- Networking & Security
- Server & Storage
- Data center Facility
- Physical and Data Security
- Cloud Solutions
- Infrastructure as a Service (IaaS)
- Software as a Service (SaaS)
- Platform as a Service (PaaS)
- Training and exam center service
Virtual Queue Management Solutions
Safe-Q virtual queuing solutions are part of technological initiatives taken by Wavetec to enable safe physical distancing. It doesn’t matter if your customers arrive unplanned or do not have a smartphone. With Safe-Q, everyone will be able to be part of a virtual queue and will be able to wait for their turn safely. Once their turn arrives, they will be notified via SMS, WhatsApp or even an email.
Virtual Queuing Via WhatsApp
Have an integrated virtual queuing solution with WhatsApp, the most popular app for instant messaging. Wavetec is the first company to offer its customers with a unique experience of this innovative queuing experience.
People Counting System
SafeQ People Counting Solution combines the intelligence of high-tech cameras and state of the art software, that is dedicated to provide a cost effective and efficient way to manage long queues and crowded waiting areas. SafeQ People Counting is a cost effective, easy to deploy solution, designed to ensure optimal customer footfall with enough room to distance themselves from other people nearby.
Smart Online Appointment, Booking and Scheduling
Wavetec’s cloud based online appointment, booking and scheduling solution that is simple, easy and convenient for you and your customers. Ensure you are connected with your customers even before they arrive. With Wavetec’s appointment solution, your customers can connect from anywhere, from booking to check-in to rescheduling and canceling an appointment. This helps you to minimize customer wait times and give top quality service to your customers.
Digital Signage
We offer a diverse spectrum of integrated end-to-end multi-purpose Donatello Digital Signage solutions ranging from slim designed units to large format displays. Our high-end signage solutions create bold and memorable experiences with your brand at key customer touch points. Interactive, robust and purposely designed solutions enable your business to engage customers at the right time, with the right message therefore creating personalized experiences.
Customer Feedback
Customer needs and expectations are constantly evolving, and thus customer feedback is vital for customer centric businesses. Wavetec’s Opinion Plus is the key to extract data about customers’ experiences and find out what they expect from you. Opinion Plus is an advanced customer feedback system that serves to bridge the gap between you and your customer’s perceived value of your service. Moreover, it also leverages you to use the feedback to master the customer service experience.
Data Analytics, Dashboards & Reports
Powered by Spectra, an enterprise software that seamlessly integrates with all applications to minimize customer efforts across all channels and touch-points, ensuring a seamless experience every time a customer visits your branch. Spectra will change the way your business operates at the sharp end where the customers are. We put you in central control of your customer experience with real-time actionable insights, dashboards and reports
Our IT Partners
